What is the card-on-file (CoF) system?
This payment program will securely store your credit/debit/HSA card information “on-file” with Peoria Surgical Group’s bank. Once your insurance company processes the claim, you will receive an email notifying you of any remaining patient balance from today’s visit. Health iPASS, on behalf of Peoria Surgical Group, will automatically deduct that balance from the card-on-file seven (7) days later.
Why should I keep a CoF with my provider?
Keeping a CoF with Peoria Surgical Gruop bank makes paying your bill convenient and easy. All you have to do is swipe the card you want to use, and Peoria Surgical Group’s bank will use this secure information to automatically pay the balance for this visit only. This program saves you the time and effort of managing and sending payments manually.
Is my information secure?
Of course! Neither Peoria Surgical Group nor Health iPASS stores your actual card number, the bank stores a “token” that allows for one future payment.
How much will my CoF be charged?
You will only pay what you owe for this visit. After insurance processes the claim, the CoF will be charged your patient responsibility for this visit and will not be charged again.
When will my CoF be charged?
You will receive an eStatement indicating the amount you owe after your insurance company has paid the claim. Your card will then be charged seven (7) days after receiving the email notification. A final receipt for your payment will then be emailed to you for your records.
What if I want to change my payment method?
Once you receive the email with your visit’s remaining balance and the date that your CoF will be charged, you have two options to change your payment method. You can click the “Make a Payment” button in the eStatement to enter a different card, or you may contact Peoria Surgical Group at 309-495-0200 to make alternative payment arrangements.