Online Bill Pay

When will I receive my eStatement?

After your visit, you will receive an emailed statement (or eStatement) for any remaining balance for that visit after insurance has paid your claim.

THERE ARE 2 WAYS TO PAY:

Card-on-File (CoF)

When you check-in at the Health iPASS kiosk, swipe your desired payment method for both the time of service charges and the balance resulting from this visit.
Signing the kiosk and completing the check-in authorizes Peoria Surgical Group’s bank to keep your payment information on file. Don’t worry, your information is secure and will be used to pay the remaining balance for this visit only.
After the claim has been processed and paid by your insurance company, you will receive an eStatement indicating that your card will be charged for any remaining balance in seven (7) business days.
You’re all set! You don’t have to do anything more to complete the payment. However, if you would like to make other payment arrangements, contact Peoria Surgical Group’s billing office at (309)495-0200.

If you have not chosen to keep a COF, you will still receive an eStatement with any remaining balance after your insurance has processed the claim.
To pay, click on the “Make a Payment” button in the eStatement.
The Online Bill Pay webpage will open. Review the pre-populated Patient Information and Payment sections then click “Continue”.
Simply enter your Payment Details (a debit or credit card) on the next screen and click “Pay Now” to finish paying your balance.

What You Need to Know About the Keeping a Card-on-File (COF) System

What is the card-on-file (CoF) system?

This payment program will securely store your credit/debit/HSA card information “on-file” with Peoria Surgical Group’s bank. Once your insurance company processes the claim, you will receive an email notifying you of any remaining patient balance from today’s visit. Health iPASS, on behalf of Peoria Surgical Group, will automatically deduct that balance from the card-on-file seven (7) days later.

Why should I keep a CoF with my provider?

Keeping a CoF with Peoria Surgical Gruop bank makes paying your bill convenient and easy. All you have to do is swipe the card you want to use, and Peoria Surgical Group’s bank will use this secure information to automatically pay the balance for this visit only. This program saves you the time and effort of managing and sending payments manually.

Is my information secure?

Of course! Neither Peoria Surgical Group nor Health iPASS stores your actual card number, the bank stores a “token” that allows for one future payment.

How much will my CoF be charged?

You will only pay what you owe for this visit. After insurance processes the claim, the CoF will be charged your patient responsibility for this visit and will not be charged again.

When will my CoF be charged?

You will receive an eStatement indicating the amount you owe after your insurance company has paid the claim. Your card will then be charged seven (7) days after receiving the email notification. A final receipt for your payment will then be emailed to you for your records.

What if I want to change my payment method?

Once you receive the email with your visit’s remaining balance and the date that your CoF will be charged, you have two options to change your payment method. You can click the “Make a Payment” button in the eStatement to enter a different card, or you may contact Peoria Surgical Group at 309-495-0200 to make alternative payment arrangements.